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Social Media Moderator


Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.Manage the banned user process, and track and remove previously banned usersMaintain the Moderation Guidelines and ensure they are up to dateService Community Admin accounts, processing emails, and complaints, escalating when necessaryModerate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriateProduce reports on relevant moderation statistics, issues, and outcomesRegularly feedback insights gained from community moderation into the Social Media teamMonitor all industry and company information and news to anticipate potential issues


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