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Job: Customer Service Representative (US Account) at Virtual Worker Now in Cairo, Egypt

Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based Work From Home

Salary:

5,000 to 5,400 EGP per month, Up to 1000K KPIs

Vacancies:
7
open
positions

About the Job

We’re a fast-growing multinational company. We work with some of the biggest billion-dollar-revenue brands in the US!

Accepted employees will start training at the office for the first week only in Heliopolis then they’ll start working from home.

Handling calls, e-mails & webchats.

Rotational shifts (8hrs). Days off (Saturdays & Sundays).

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

About this Company

Virtual Worker Now is a multinational company provider of customer solutions and business process management. Misfits provides social media management, production and business process outsourcing services in Canada, Europe, US. and Middle East regions. Comprised of the most…

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See all Careers and Jobs at Virtual Worker Now


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